STICKY AGENCY
Managing Director & Creative Lead — Sticky Agency The Context: Sticky Agency began as a small boutique in a highly competitive Los Angeles market, lacking the operational infrastructure, talent systems, and growth mechanisms required to scale while preserving creative differentiation. The Mandate: Build a sustainable operating model that enabled growth, profitability, and consistency without compromising creative quality or culture. The Work: Built the agency’s operational backbone from the ground up, establishing workflow systems, financial discipline, and delivery standards to support scale. Led talent strategy and recruitment, growing the team from 3 to 15 employees while developing leadership, mentorship, and retention practices aligned with the agency’s distinctive culture. Drove business development and client acquisition, securing major accounts including Racing Optics, Power Manufacturing, and MAC Cosmetics. Defined and led the agency’s brand positioning, aligning internal culture and external market perception to differentiate Sticky within a crowded agency landscape. Implemented workflow optimization and capacity planning that reduced turnaround times while increasing predictability across creative, account, and production functions. The Outcome: Grew annual revenue from $450K to $1.1M over two years while maintaining ~75% client retention. Reduced project turnaround time by ~20%, transforming a boutique operation into a profitable, scalable agency with repeatable systems and a durable creative culture.